SMG welcomes Snowbee trade customers.
From 1st of January 2023 the new European exclusive Snowbee distributor will be SM Group (Europe) Limited, known simply as “SMG”.
SMG will be taking over the existing Snowbee premises and staff to ensure a smooth transition so it’s very much ‘business as usual’ for Snowbee trade customers.
Existing Snowbee Trade Customers
At both Snowbee and SMG we are trying to make this transition as smooth as possible. Just follow these steps:
*A credit account is optional and subject to approval
Look for a ‘Welcome to SMG’ email in your inbox for more detail or refer to the Q&A below.
Frequently asked questions?
Q. What about my existing account and orders with Snowbee UK Limited?
A. All orders placed before midday on 20th December 2022 will still be processed and billed by Snowbee UK Limited providing the items are in stock. If stock is not available, you will need to re-order with SMG. Any outstanding account will also need to be settled on your normal trade terms. Any orders received after 20th December will be referred to SMG.
Q. Why do I need to create an account with SMG?
A. As SMG is a separate legal entity, you will need to register for an account and agree to SMG terms and conditions.
Q. Can I have a trade credit account with SMG?
A. If you already had a credit account with Snowbee then an equivalent account will have been created by SMG. To activate your account please complete the Credit Account Application Form
Q. How do I place an order?
A. Snowbee’s email addresses, phone numbers and order processes have not changed. Please continue to place your orders as before by phone, email or on the SMG website www.smgeurope.com. Please note that from 1st January 2023 all Delivery Notes, Invoices, and Statements will come from SMG.
Q. Can I also buy SMG’s other products such as Garmin Fishfinders, Icom radios or Railblaza storage equipment?
A. Yes, you will also now benefit from trade prices on a wide range of SMG’s leading brands. The SMG sales team are here to help you choose the best products. Please contact us if you need assistance.